Refund Policy for Let’s Instruct
Last Updated: [25/03/2024]
This Refund Policy outlines the terms and conditions regarding refunds for services provided by Let’s Instruct (“we,” “us,” or “our”). By using the Let’s Instruct website (the “Site”) and engaging with our services, you agree to comply with the refund policy described below.
1. Refund Eligibility
a. Let’s Instruct offers refunds for services in certain circumstances. To be eligible for a refund, the user must have:
i. Encountered a technical issue preventing the proper use of the service, which was not resolved within a reasonable time frame.
ii. Experienced a service failure or interruption that significantly impacted the intended functionality of the service.
b. Refund requests must be submitted within [X days] of the date of purchase or engagement with the service.
2. Exclusions from Refund
a. No refunds will be provided for issues arising from user error, misuse, or any other circumstance beyond Let’s Instruct‘s control.
b. Refunds will not be granted for dissatisfaction with the content or features of the service, as such information is clearly outlined in the provided materials and the Terms of Service.
3. Refund Process
a. To request a refund, users must contact Let’s Instruct at [info@drivingmacademy.co.uk] within the specified time frame, providing details of the issue and relevant information for verification.
b. Let’s Instruct will review refund requests on a case-by-case basis. The decision to grant a refund will be at the sole discretion of Let’s Instruct.
c. If a refund is approved, the funds will be returned using the original payment method.
4. Changes to the Refund Policy
a. Let’s Instruct reserves the right to modify or update this Refund Policy at any time. Users will be notified of any changes by posting the updated policy on the Site.
b. It is the responsibility of the user to review the Refund Policy periodically for any changes.
5. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at info@letsinstruct.app.
By using Let’s Instructs services, you acknowledge that you have read, understood, and agree to this Refund Policy. Thank you for choosing Let’s Instruct.